Patrolity for Staff user guide

Installation

Open Google Play

Look for Patrolity for Staff, and install it

Location service

Open Settings

Go to location

On some phones, location may be grouped under privacy

Turn on location service

Set location mode

Choose high accuracy (GPS only also works)

Configuration

Open Patrolity for Staff, go to menu, choose configuration

Enter the given area ID

Do not have it yet? Get it from care@causalidea.com

Enter the given area password

Do not have it yet? Get it from care@causalidea.com

Enter the staff name (or name of patrol team, if phone is shared)

Purely for reference

Enter phone number of this phone (where Patrolity for Staff is installed)

Select the type of properties to be patrolled (patrols of landed properties use GPS, while patrols of apartments and warehouses use Bluetooth Low Energy)

Optional advanced settings

Go to menu, choose advanced settings

Tell my location

So that colleagues and managers know my precise location during patrols, that is, after the start button is pressed, but before pressing the stop button

Alert

Alert colleagues who are looking at the colleague location map at security post, when I am patrolling

Adjust strength of phone shaking that triggers an alert (shake the phone 4 times or more consecutively; screen may have to be turned on, but can be either locked or unlocked; successful trigger of alert is indicated by flashing of camera 2 times or more)

Tracking and emergencies

Colleague locations

Choose colleague locations in the menu

Colleague location map (markers are updated about once every 2 seconds; to know the precise locations of colleagues who are on patrol)

Marker on colleague location map turns red and the phone plays the notification sound, if the colleague on patrol shakes phone to trigger an alert.

Both phones should have reasonably-accurate clocks, preferably using network-provided date and time.

Resident emergencies

A resident pressed the security hotline call button in Patrolity app, so the security hotline phone running staff app rings, and shows a notification

Tapping on the notification leads to map showing registered location of resident who pressed the security hotline call button in Patrolity app

Operations

Login

To indicate start of shift, optional

Sync

Make the app download checkpoint information now, otherwise there is an automated daily download

Patrol

Press start button when a patrol starts

Each orange ball represents a checkpoint

A purple/magenta ball means the resident asked for more attention to the property (typically because the resident is outstation or overseas)

My current location

Checkpoints already patrolled (blue dots show they are nearby)

When a checkpoint is patrolled, its color fades, and the phone plays the notification sound

Press stop button when the patrol ends